Customs and Duties: caroline.store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Tracking Your Order
Once your order has shipped, we will send you an email confirmation containing your tracking number. You can track your package on our carrier's website within [24-48] hours.
Lost or Damaged Packages
caroline.store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions about your delivery, please contact us at mbubble79@gmail.com
